Welcome to Fanpay Digital. These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and services (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.
You must be at least 18 years old to use our Services.
By using our Services, you confirm that you have the legal capacity to enter into this agreement.
Fanpay Digital provides digital payment, financial technology, and related services, including but not limited to:
Aadhaar Enabled Payment System (AePS)
Domestic Money Transfer (DMT)
Bill Payments & Recharges
UPI & QR-based Transactions
Other financial and value-added services introduced from time to time
You agree to use our Services only for lawful purposes.
You are responsible for maintaining the confidentiality of your login details and account.
You must ensure that the information you provide is true, accurate, and up to date.
Any unauthorized, fraudulent, or unlawful use of our Services will result in suspension or termination of your account.
Certain services may attract fees, commissions, or service charges.
All charges will be communicated clearly before the transaction is completed.
Fees are non-refundable unless otherwise stated.
Transactions once processed cannot be reversed or cancelled unless explicitly allowed by the system.
Fanpay Digital is not responsible for delays, failures, or losses caused by third-party banks, payment networks, or technical issues.
Users are advised to verify all details before confirming any transaction.
Users must comply with all applicable laws, including KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines.
Fanpay Digital reserves the right to request additional documents or verification at any time.
All logos, designs, software, and content related to Fanpay Digital are our intellectual property.
You may not use, copy, or distribute any part of our platform without written consent.
Fanpay Digital will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.
Our liability is limited to the extent of fees paid for the transaction in dispute.
We reserve the right to suspend or terminate your account if you violate these Terms, misuse our Services, or engage in fraudulent activities.
Users may close their account anytime by contacting customer support.
Your personal data is handled as per our Privacy Policy, which is an integral part of these Terms.
These Terms shall be governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts located in Jaipur.
Fanpay Digital reserves the right to update or modify these Terms at any time.
Continued use of our Services after changes means you accept the revised Terms.
For any queries, concerns, or complaints, please contact:
Fanpay Digital
Email: Support@fanpay.in
Support: +91 86909 99026